FAQ

All designs are worked on in order of payment received. My list does fill fast so I always encourage everyone to get their orders in fast to ensure their place on my list.

How long is the wait? Wait time depends on the number of people ahead of you and the complexity of each order.
When do I tell you how I want my design to look? You are welcome to tell me at any point in our conversation your ideas for your design. You are welcome to send photos of anything that inspires you or helps describe what you like for your design. Color palettes, other designs/logos, ideas from Google or Pinterest are great too! The more information the better! I will then create a sample of what I think you will like based on the information you have given me.
What if the sample you send is not what I am expecting? No problem. We have to start somewhere. This is only a sample and a starting point to get a feel of IF I am on the right track for your design. I do not charge to make edits and there is no limit of edits during the design process.
What am I allowed to do with my design? I do have terms of use for designs I make my customers. I will sometimes make images myself, but I also purchase images for designs as well. With that said I have terms with those designers to follow as well. That is why these terms are set into place. If after reading the terms you still have questions, PLEASE DO NOT hesitate to ask.
Can I order other items to match my design at a later time? YES!
What does it mean to make my design exclusive? I will offer to make a customers design exclusive to them for a small fee. With that said I do reuse my images, but the EXACT design I make you won’t be remade if you choose to purchase exclusive.
What if I need my order done now and cannot wait for you to move through the list? I do offer to bump orders ahead of those on list in some cases for a RUSH fee.
My goal is to bring your vision to life! I want you to be happy with the whole process of your design. I want you to feel like I listened to you likes and dislikes. And for you to be both happy and proud of your new design.